One-Year Limited Warranty for your Visionman computer:
Except as expressly set forth in this limited warranty, Visionman
makes no other warranties or conditions, express or
implied, including and implied warranties of merchantability
and fitness for a particular purpose. Visionman
expressly disclaims all warranties and conditions not stated
in this limited warranty. Any implied warranties that may
be imposed by law are limited in the duration to the limited
warranty period some states or countries do not allow a limitation
on the duration of any implied warranty or the exclusion or
limitation of incidental or consequential damages for consumer
products. In such states or countries, some exclusions or
limitations of this limited warranty may not apply.
Terms and conditions:
Visionman warrants to the
original purchaser that any part or component of the hardware
system excluding software, documentation and similar items
be free from defects in workmanship and materials for the
period of one year, unless otherwise
stated, from the date of delivery. At no time shall an extension
of the warranty be granted and is not transferable to anyone
who obtains ownership of the product from the original purchaser
with the exception of the sale of a Visionman Computer to a person
or persons from an Authorized Vision Reseller.
Products built by Visionman are manufactured
using new components or components equivalent to new in performance
and reliability. Spare parts may be new or equivalent to new.
Any spare part installed as the remedy for a breach of warranty
shall carry the remainder of the Limited Warranty Period.
Visionman will repair or replace, at its sole
discretion, the defective hardware system, free of charge
for parts, for the remainder of the warranty period. The remedy
for a breach of warranty shall be limited to either the replacement
of the defective component or components with new, or at Visionman
sole discretion, factory refurbished parts;
or the return of the hardware system to the Depot for warranty
repair. All labor performed by Visionman for
a warranty repair conducted at the Service Depot will be free
of charge as well as the return shipping charges, limited
to the continental United States and also limited to ground
transportation only. The purchaser is responsible for the
shipping charges of the hardware system to the Service Depot.
If the purchaser is located outside of the continental United
States, the customer is responsible for return to and from
the Service Depot.
You should
make periodic backups of the data stored on your hard disk(s)
as a precaution against possible failures, alteration, or
loss of data. Be sure to back up your data prior to returning
the system for warranty service. Visionman is
not responsible for the restoration or reinstallation of any
programs or data other than software originally installed
when the product was manufactured.
Visionman does not
warrant that the operation of this product will be uninterrupted
or error-free. Visionman is not responsible
for damage that occurs as a result of the customer's
failure to follow any instructions that came with your hardware
system or the instructions given to you by Visionman
Technical Support.
The terms and conditions listed above
constitute the complete and total warranty agreement between
the customer and Visionman regarding the hardware
system purchased. These terms and conditions supercede any
prior agreements or representations - including representations
made in Visionman sales or marketing literature
or advice given to you by Visionman, Tiger Direct,
Inc., or an agent or employee of either company - that
may have been made in connection with the customer's
purchase of the hardware system.
No change to the conditions of this
Limited Warranty is valid unless it is made in writing and
signed by an authorized representative of Visionman.
LIMITATIONS AND EXCLUSIONS:
Excluded from the warranty is any
damage caused during shipping (except to the original purchaser)
and any damage caused by: impacts, fluids, fire, weather-related
natural disasters, including, but are not limited to: lightning,
flood, wind, earthquake, and rain; unauthorized modifications,
attachments or peripherals, improper use, environment, installation
or electrical supply; improper maintenance; any other misuse,
abuse, or mishandling.
The sole liability of Visionman under the terms of this warranty, for failure to repair
or replace the hardware system after a reasonable number of
attempts is limited to replacement or, at Visionman's sole discretion, full refund of the original
purchase price.
Visionman shall, under
no circumstances, be held liable for any other damages, including
but not limited to special, incidental, consequential, and
other similar claims whether based upon breach of contract,
breach of warranty, negligence, absolute or strict liability,
or any other similar theories. The aforementioned damages
also include but are not limited to: loss of profit, loss
of revenue, loss of use of the hardware system, loss of use
of the related equipment, loss of data due to warranty repair,
cost of substitute or replacement equipment, "down-time",
purchaser's time, injury to property, and all claims
to third parties.
This limited warranty does not cover any problems that result from:
- Problems caused by using accessories, parts, or components not supplied by Visionman
- Usage that is not in accordance with product instructions
- Servicing by another vendor not authorized by Visionman
- Products with missing or altered serial numbers or key codes
- Software, including operating system and other software that was not purchased and installed from Visionman
- Cosmetic damage that does not affect functionality
Customer's options for warranty service:
The customer has the following options
for remedies of a breach of warranty. These options may be
explored at the customer's sole discretion and are entirely
optional.
The purchaser may opt to have ONE
(1) shipment of a replacement part or parts per incident sent
to their location and replace the defective components themselves.
The shipment of replacement parts is limited to the continental
United States and is also limited to ground transportation
only and is covered under this Limited Warranty. The defective
parts being replaced are property of Visionman
and must be returned. The return shipping of defective parts
that becomes property of Visionman is not covered
under this Limited Warranty and is the responsibility of the
purchaser. Visionman is not liable for any labor
charges for third-party technical assistance to the purchaser
in order to complete the repair. In the event that a field
repair fails, the hardware system MUST be returned to the
Service Depot for Warranty Repair. A credit card number may
be required for security of the replacement part or parts.
Contact a Technical Support Representative for details. As
mentioned previously, the shipping charges incurred in returning
the hardware system to the customer after the warranty service
at the Service Depot is completed is limited to the continental
United States and also limited to ground transportation and
shall be covered under this Limited Warranty. If the customer
requires the system to be returned with any greater speed
than that which ground transportation offers, the customer
may opt to pay the difference between ground service and an
air shipping alternative. Technical Support can provide the
customer with the optional shipping charges upon request.
On-site warranty service:
The Limited Warranty provided with
the hardware system purchased from Visionman
does not include on-site warranty service, unless stated otherwise
by an authorized representative of Visionman
Any claims to the availability of on-site service during the
duration of this Limited Warranty by representatives of companies
other than Visionman are null and void.
Extended Warranties:
At no time will Visionman extend this Limited Warranty beyond the Limited Warranty
Period of one year. Any Extended Warranties provided for this
hardware system by Tiger Direct, Inc. or any other Authorized
Vision Reseller are entirely separate from this Limited Warranty
in duration and coverage, and are administered by the reseller.
Contacting Visionman for Technical support and warranty service:
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Warranty
