Customer Service is complete only when comprehensive online technical support as well as live support can
be utilized. We also endeavor to decrease our response time to customer queries and problems. Our customer
support team works hard to bring quality solutions to you, our customers, on this web site. Presented here
are two comprehensive tools to enhance and ensure that technical support is available in a very efficient
manner. If the information on the following pages fails to fix your support needs, please contact our
Technical Support Team at support@visionman.com
or call (800) 690-6771!
I recently received a server with the wrong mother board installed with out raid and a bad Maxtor hard drive.
Mr. Warner was the service tech that handled the problem. Mr. Warner did an excellent job on making it correct
with the original specs from Tiger Direct.
I am very pleased with the service from Mr. Warner and Visionman Computers.
Mr. Warner was a professional in every aspect.
I have 5 of your servers and one of my own. They are well built with quality parts and workmanship. I am very
pleased with your products. They run great. I highly recommend Visionman Computers to my clients. I will be
custom ordering a new Visionman computer for my self within the next several weeks. You can feel free to call
me at any time."
"To Visionman IT Manager:
I just wanted to say thank you to Visionman team for a great product and excellent customer support provided by
Ari. It was nice to feel that your company stays behind the product we purchased. Ari's patience and knowledge
helped us to solve a problem with RAID controller on SuperMicro mobo. Keep up the good work Visionman.
Your satisfied customer, Name Omitted"
"I would Just like to say thank you again to this person. this person helped me greatly in resolving a problem with
one of your barebones that had defective parts in it. I had order it thru tiger direct which I have a account with
as I am a dealer myself and also do computer repairs and networking. If Ari had not been able to get me the replacement
as quickly as he did I was going to lose a customer and a VERY important one as I do his networking at his business.
Because of his action's I will continue to use tiger direct and yourself for vendors. you can reference this letter
back too (omitted). Again thank you again, even thought I was a little late in getting the system to my customer it
was not as bad as it could have been and in which I would have had to rethink buying from tiger direct or anyone else
selling your products."